Heidi D
ENGLEWOOD, OH | 2023 Chevrolet TrailblazerJune 3, 2023
Dave, in finance was phenomenal He explained everything and walked us through the buying proy
Response from Chevrolet of Troy
June 5, 2023Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
James L
WEST CARROLLTON, OH | 2023 Chevrolet MalibuJune 2, 2023
Everyone was helpful and professional. JD was amazing, worked hard to find out what we needed, worked harder to get it for us, and kept in communication about when it would arrive at the dealership
Response from Chevrolet of Troy
June 5, 2023Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
Timothy C
TIPP CITY, OH | 2023 Chevrolet 1500 SilveradoJune 2, 2023
Great dealership. Wouldn't buy or lease a car from anyone else. Good job guys!
Response from Chevrolet of Troy
June 5, 2023Congratulations on your new vehicle! Thank you for choosing us as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Mary Ann C
TROY, OH | 2020 Chevrolet EquinoxJune 2, 2023
Very Nice, Clean Dealership… Friendly People
Response from Chevrolet of Troy
June 5, 2023We're glad to hear you found our staff friendly and nice! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kenneth W
GREENVILLE, OH | 2021 Chevrolet EquinoxJune 1, 2023
The staff was friendly & took care of me in a timely manner.
Response from Chevrolet of Troy
June 3, 2023Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
Daniel L
TIPP CITY, OH | 2018 Chevrolet EquinoxMay 29, 2023
In and out in reasonable time.
Response from Chevrolet of Troy
May 31, 2023Hello, we are glad we could help! If you're ever in need of more help, please let us know!
Marquerite V
TROY, OH | 2014 Chevrolet MalibuMay 28, 2023
Service was performed in a timely manner.
Response from Chevrolet of Troy
May 31, 2023Hi, thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Lynne F
TIPP CITY, OH | 2023 Chevrolet CamaroMay 23, 2023
I had to keep calling in to get updates on my order. I wasn’t even contacted when the vehicle arrived. The only way I knew was because Ziebart called me. I felt rushed in finally picking my car up. My salesman took the time to pair my phone but never covered any of the vehicle features. He had me sign a form giving him credit for showing me the vehicle features and around the dealership but it never happened. I signed it for him assuming he would. Finance assumed I would want to pay a lot more interest on my loan than necessary. He kept trying to convince me to finance my car for two years longer than I wanted. He repeatedly told me how a 72 month loan is the most popular. I had to tell him more than once that I wanted a shorter term. I’ve worked in this business and it’s nothing like it was when I did. I realize times have changed but I don’t understand the lack of caring and concern for customer satisfaction.
Response from Chevrolet of Troy
May 24, 2023Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. I look forward to speaking with you.
Zachary K
KETTERING, OH | 2023 Chevrolet 1500 SilveradoMay 21, 2023
Anthony did a great job getting a deal done and the manager told me he would contact me when the interest drop so I can get a better monthly payment. If/ When that happens you will get a 5 star rating from me!
Response from Chevrolet of Troy
May 25, 2023Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Doris M
TIPP CITY, OH | 2015 Chevrolet CruzeMay 19, 2023
The detail on my car was great
Response from Chevrolet of Troy
May 23, 2023We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.